Maui Brewing Company - Kailua

Job 174263 - Food Runner
Kailua, HI

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Job Details

Location: Kailua, HI
Employment Type: Part-Time
Salary: Competitive

Job Description

INTRODUCTION

Come live the craft beer way of life with us!

 Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to the windward community.  Whether we are your favorite spot for dinner with your ‘ohana, happy hour with friends, or just stopping by for a pau hana, we are thrilled to get to be a part of the Kailua community. 

We can’t wait to open our Kailua location at the end of this year, and we are looking to grow our team with experienced restaurant industry professionals who are positive, outgoing, and fun! We are looking for people excited about our mission and passionate about our values and guest service excellence.

MBC Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients and sustainability. We're building a solid team that will share these passions and execute them operationally.

Please note that all interested parties must apply through this job posting. Do not contact MBC management directly. Applicants who apply without going through this post will not be considered.

 

JOB DESCRIPTION

Provide the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant and bar.

MBC Restaurant employees are required to apply our values in every aspect of their position: Caring for yourself, your team, our guests, and our restaurant.

 

POSITION SUMMARY

Assist Servers in providing the highest level of quality and service to our guests to exceed expectations in the restaurant.

 

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

·         Assist in preparing restaurant for dining service.

·         Greet all guests and co-workers in a warm, personal, friendly manner.

·         Check that each plate is wiped and correctly garnished prior to leaving kitchen. Accountable for plates leaving the kitchen window.

·         Deliver food items to guests’ tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using deliver position number.

·         Check for proper condiments and utensils when approaching table to deliver food.

·         Assist guests with any requests or concerns and take action to correct any problems.

·         Follow company protocol and inform manager on duty for all noted guest allergies.

·         Assist Service Team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to kitchen for cleaning.

·         Keep clean kitchen pass out and Runner stations, regularly checking floor for debris.

·         Stock service areas with supplies such as plates, utensils, condiments, and to go items throughout service period.

·         Maintain awareness of current availability of food items throughout service period and communicate effectively with management and service team.

·         Take extra care to maintain the highest standard of cleanliness in each duty performed.

·         Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

·         Work in a safe manner and report any safety concerns; personal, employee or guest injury.

·         Follow food safety program guidelines of handwashing, bare hands, hygiene and health.

·         This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

CLASSIFICATION 

Non-exempt

 

WORK ENVIRONMENT

Fast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and high-pressure. 

Requirements

Requirements

 

 

POSITION QUALIFICATIONS

·         Generally - Ability to perform the Food Runner job duties listed above in a professional and competent manner.

·         Guest Oriented - Ability to take care of the guests’ needs while following MBC procedures.

·         Working Under Pressure - Ability to complete assigned tasks under stressful situations.

·         Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Follow all safety policies and procedures.

·         Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

·         Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers and management.

·         Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.

·         Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with entire staff.

·         Friendly - Ability to exhibit a cheerful demeanor toward others.  

·         Neat and well-groomed.

·         A one-time TB clearance must be obtained prior to starting work.

Experience: No prior restaurant experience required although useful.  

Other: Must take and pass all training tests 90% or higher.

Must be at least 18 years of age.

 

PHYSICAL REQUIREMENTS

(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)

 

Stand: Constantly

Squat or Kneel: Occasionally

Walk: Constantly

Bend: Frequently

Use hands / fingers: Frequently

Lift/carry 11-20lbs: Constantly

Reach Outward: Constantly

Lift carry 21-50lbs: Occasionally

Reach above shoulder: Occasionally

Push/pull 10-25lbs: Frequently

Climb (stairs): Frequently

Push/pull 26-40lbs: Occasionally

 

Sense of Sound (Hear verbal requests by guests, coworkers, and managers) 

Vision (Near, Distance, Color, Peripheral, Depth Perception)

Ability to wear Personal Protective Equipment (PPE) (Non-Slip shoes, back belt if lifting over 20lbs)

 

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